Platform Terms of Service

1. Acceptance of Terms & Institutional Authority

By registering an account, requesting a demo instance, or accessing the Guidasworld School Management System (GSMS) Cloud Platform operated by Guidasworld Ltd ("Guidasworld", "we", "us", or "our"), you agree to be bound by these Platform Terms of Service ("Terms"). If you are registering on behalf of a school, academy, or educational institution, you represent and warrant that you have full legal authority to bind that institution.

2. Multi-Tenant Cloud & Offline-Edge Synchronization Services

• Campus Provisioning: Upon verification, the Platform provisions a dedicated school tenant environment, web portal, and API gateway accessible via your assigned subdomain or custom domain.
• Hybrid Edge Sync: Subscribing schools may deploy our local campus Edge Server to operate offline during internet outages and automatically synchronize records with the central cloud when connectivity resumes.
• Demo Environments: Free demo sandboxes provisioned via /demo are provided strictly for evaluation purposes and may be reset or decommissioned after the evaluation period.

3. School Client & Administrator Responsibilities

• Account Security: School Superadmins are responsible for safeguarding administrator passwords, enforcing Two-Factor Authentication (2FA), and managing staff and teacher role assignments.
• Lawful Data Entry: The school is solely responsible for the accuracy, legality, and parental consent of student, guardian, and staff records uploaded to its tenant database.
• Domain Ownership: Where a custom domain is configured, the school warrants that it owns or is authorized to use that domain name.

4. Subscriptions, Invoicing & Fee Collection

• Platform Subscription Fees: Paid school plans are billed in accordance with the selected tier and billing cycle shown in your /my portal workspace.
• School Fee Tracking: While the Platform provides invoicing, receipt generation, and payment reconciliation tools for student tuition and fees, disputes regarding student tuition refunds are strictly between the parent/student and the respective school.

5. Acceptable Use Policy

Users and institutions must not:

• Attempt to bypass multi-tenant boundaries, probe other school subdomains, or perform unauthorized vulnerability scanning.
• Use the Platform's SMS or email notification relays to transmit unsolicited commercial spam or unlawful content.
• Upload malicious files, scripts, or executable payloads to student, staff, or assessment endpoints.

6. Intellectual Property & Data Ownership

• Platform IP: Guidasworld Ltd retains all intellectual property rights in the GSMS software, Odoo custom modules, edge sync engine, themes, and trademarks.
• School Data & Branding: Each subscribing school retains all rights to its institutional name, crest/logo, and all student, academic, and financial records stored in its tenant instance.

7. Service Availability & Limitation of Liability

We strive to maintain high cloud availability and provide offline-first edge resilience. However, the Platform is provided "as is" without warranties of uninterrupted uptime during scheduled maintenance or upstream network disruptions. To the maximum extent permitted by law, Guidasworld Ltd's aggregate liability shall not exceed the subscription fees paid by the school in the twelve (12) months preceding the claim.

8. Suspension, Termination & Data Export

Schools may cancel their subscription at any time via their portal administrator workspace. Prior to termination taking effect, the school may export its student registers, historical academic archives, and financial ledgers in standard CSV/PDF/database formats.